Client Grievance Procedures
- If you have been denied services from Bay Area Legal Services because of eligibility, resources or other reasons, you may request a review of the decision by calling our Appeals Department at 813.232.1343 ext. 2 (Hillsborough County) or 1.800.625.2257 ext. 2 (all other counties) within 10 days of the decision. Hearing-impaired individuals can call 1.800.955.8771 /TTY.
- If you have a complaint and you have been assigned to an attorney, discuss your concerns with the attorney handling your case.