Preserving Independence, Hope, and Dignity since 1967

Employment Opportunities

Intake Screener (Part-time)

Position Description: Intake Screeners are the initial telephone point of contact for all new clients of Bay Area Legal Services. This is a professional position under the supervision of the Centralized Telephone Intake (CTI) Manager, requiring knowledge of legal and community resources, public agencies, and the ability to assess, schedule and refer clients appropriately.

Illustrative Duties:

  • Determine client eligibility in accordance with LSC regulations and other funding criteria.
  • Initially assess applicants' legal problems and check for conflicts of interest.
  • Refer ineligible applicants to other sources of assistance and give appropriate information as instructed.
  • Schedule appointments through the CTI Unit for all eligible applicants from various service regions, unless the applicant meets the criteria for a special grant or has a legal emergency.
  • Route eligible applicants with emergency cases and applicants who qualify for services through a specific grant to the appropriate full-service team for assistance.
  • Maintain referral logs for cases referred to full service teams of other legal services providers. If the case is referred to another legal services provider, fax applications and supporting documents to that provider.
  • Assist with mailing materials to clients, including attaching appropriate pamphlets and/or other materials to letters, which are reviewed by advocates prior to mailing.
  • Assist with training new screeners as requested.

Minimum Qualifications:

  • High school diploma or equivalency.
  • Excellent communication skills.
  • Good typing skills and the ability to enter data into computer.
  • Demonstrated ability to work responsibly under close supervision.
  • Ability to work professionally and politely with the public under pressure, and to maintain effective working relationships with other employees.

Desirable Qualifications:

  • Knowledge of basic legal terminology and simple business mathematics.
  • Familiarity with the judicial system and a wide range of social services.
  • Ability to interview to determine essential facts with respect to eligibility and initial case assignment.
  • Ability and willingness to work in close contact with staff on legal problems of clients and to accept close supervision and instruction.
  • Sympathetic and compassionate understanding of the social and economic as well as legal problems of individuals with limited access to legal services and the elderly.
  • Knowledge of Spanish preferred.
  • Prior experience in a call center, social service agency or law firm preferable.

Compensation: Depends upon experience.

How to Apply: Send resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include "Intake Screener" in the subject line.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Donor Relations/Data Specialist (Full-time)

Home Office Location: Ybor City

Position Description: The Development Data Specialist serves as the expert for our donor management system, Raiser’s Edge. This position will be responsible for the day to day management of the donor and prospect database. They will assist in prospecting, targeting and tracking potential donors and current donors for various fundraising campaigns. The position will support the Development Team by producing targeted lists and analyzing current and potential campaigns. This position will work closely with the Marketing Coordinator to execute campaigns and will report directly to the Marketing/Development Manager and the Development Director.

Illustrative Duties:

  • Management of the database will include the accurate entry and maintenance of donor information, ensuring database integrity. Conduct regular database updates and queries.
  • Research donors and prospective donors through Research Point Target Analytics and other means, utilizing in-house files and a variety of online sources to identify prospects who have an interest in, and capacity for, making a major gift.
  • Prepare confidential profile reports on giving prospects for meetings and strategy planning, and prepare briefings for development events.
  • Prepare and send all acknowledgment letters on a weekly basis and reconcile development records and acknowledgements with financial reports.
  • Export and update lists for campaign mailers and assist in facilitating direct mail, email marketing campaigns and events.
  • Analyze donor trends and current data to identify trends and prospects to inform the direction of giving programs. Track and analyze data from Constant Contact, social media, and our website.
  • Attend meetings as needed to provide donor and prospect insight, present trends and reports, and update solicitor/prospect information.
  • Interact with donors and prospects to assist in providing the highest level of customer service. Conduct outreach to express gratitude for donor gifts and loyalty.
  • Assist with the following Development Team efforts:
    • Thank you and recognition events
    • Prepare correspondence, documentation and proposals.
    • Assist with event planning, organization and execution.
    • Fundraising/educational events
    • Regular communication with board members, stakeholders, etc. (responding to requests, sending updates, and other general correspondence).
    • Special Projects
    • Other marketing/development and miscellaneous tasks as assigned.

Position Requirements

  • Requires some evening hours.
  • Must be able to lift, carry, push/pull thirty (30) pounds with potential lifting and/or carrying of up to thirty (30) pounds; stooping, bending, twisting.
  • Possession of a valid Florida driver’s license; willing to travel locally using own transportation (mileage reimbursed).
  • Present a positive, professional image of Bay Area Legal Services at all times.

Minimum Qualifications:

  • A.A. or A.S. degree or higher.
  • 1-3 years of administrative work and 1+ years of data analysis experience or an equivalent combination of education and experience.
  • Proven experience with database query tools, data quality control, and problem resolution.
  • Excellent computer skills:
    • Fundraising software, data retrieval services (e.g. ResearchPoint, Target Analytics)
    • Internet search engines and advanced search techniques
    • MS-Office (Excel, Word, Outlook, and PowerPoint) - intermediate skill level
  • Proven track record in providing excellent customer service.
  • Takes ownership of role and takes initiative to have a positive impact on projects.
  • Demonstrated ability to function in a fast-paced environment and manage multiple, competing priorities.
  • Timely and reliable, keeps track of responsibilities and completes them in a timely manner.
  • Takes charge in solving problems and can be creative in finding appropriate solutions.
  • Consistent accuracy and attention to detail.

Desirable Qualifications:

  • Experience with non-profit donor campaigns, events, prospect management
  • Knowledge of prospect management and prospect tracking.
  • Experience with donor/prospect management software. Ideally proficient in Raiser’s Edge.
  • Knowledge in Adobe Creative Suite is a plus, but not required
  • Skilled in analyzing and organizing information to identify philanthropic patterns, tendencies, and relationships among individuals, corporations, and foundations.

Compensation: Depending on experience, excellent benefits, and mileage reimbursement for travel.

How To Apply: Send resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include "Donor Relations/Data Specialist" in the subject line.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Controller—Operations/Finance Department (Full-time)

Home Office Location: Ybor City

Position Description: Bay Area Legal Services (BALS) is seeking to fill a full-time position for our Operations/Finance Department. This position reports directly to the CFO and is responsible for accurate and timely financial management of the organization, handling high level accounting, managerial accounting, and overseeing financial activities. Manages and supervises all aspects of accounting including grant compliance, budget management, financial analysis, forecasting, accounts payable, accounts receivable and financial reporting. Directly assists the Chief Financial Officer (CFO) with development of internal control policies, procedures, and financial planning analysis as needed. Applicants must be hands on with all accounting functions.

Illustrative Duties:

  • Accounting & Financial Reporting
    • Oversees all accounting activity and record keeping
    • Manages General Ledger (GL) activities- Oversees posting of all entries and ensures GL is balanced
    • Performs monthly reconciliation of various GL accounts
    • Monthly reconciliation of bank accounts
    • Maintains and reconciles the Clients Trust Ledgers in accordance with LSC and Florida Bar requirements
  • Grant Management & Reporting for all assigned grants
    • Prepares grant application budgets
    • Works with Team Leaders to ensure budgeted grant revenue goals are met
    • Responsible for directing timely and accurate financial management for assigned grants, including financial reporting requirements (monthly, quarterly, annually)
  • Accounts Payable & Purchasing
    • Reviews all cash disbursement activity for accuracy- including expense reports, accounts payable, purchase orders, etc.
    • Directs the process for the purchase and distribution of fixed assets and consumable supplies and ensures compliance with LSC guidelines
  • Other
    • Treasury management which includes maintaining a balanced cash flow between company bank accounts
    • Develops, modifies, and implements internal controls, guidelines, policies and procedures for accounting, cash management, and other financial activities
    • Acts as liaison with outside agencies such as external auditors and ensures an efficient and timely audit process
    • Other duties as required

Minimum Qualifications:

  • Minimum 7-10 years of experience in same/similar position fiscal management,
  • Minimum of 2-3 years in a management role,
  • Bachelor's Degree Accounting, Bus Admin.
  • Should possess knowledge of all aspects of generally accepted accounting principles (GAAP).
  • CPA, CIA, CMA or similar required.
  • Experience in establishing and maintaining effective working relationships both internally and with external auditors and vendors.
  • Advanced level proficiency with MS Excel, Good working knowledge of other Microsoft Office software including Word, PowerPoint and Outlook.

Desirable Qualifications:

  • 1 year experience in non-profit Fund accounting (i.e. Grants) preferred.

Compensation: Depends upon experience, excellent benefits, and mileage reimbursement for travel.

How to Apply: Send resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include "Controller" in the subject line.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Thank you for your interest in employment with Bay Area Legal Services, Inc.

BALS is an Equal Opportunity / Affirmative Action Employer.

You can obtain information about various EEO provisions by contacting our EEO contact person, Gale B. Pinkston, at 813.752.1335, ext. 110 (Hillsborough County) or 1.800.625.2257, ext. 119 (all other counties) or 1.800.955.8771 /TTY. BALS prohibits discrimination in employment and the delivery of services based on race, color, national origin, familial status, disability, sex, religion, age and military status. Any person who believes he has been discriminated against may contact our EEO contact person.

If you would like to volunteer with BALS, click here.

 

If you would like to apply now, click on the box below.
 
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